CPT Poker Tables Shipping Info
Getting your new poker table to you fast and without incident is our top priority. All of our tables are custom crated for transport and only ride freight. We will custom crate and see your table off properly the same day if you place your order before 2pm Pacific. After 2pm Pacific your table will ship within 24 hours of your order.
How much is shipping? All CustomPokerTables.com tables are crated and freighted for free to the continental US!
How long does shipping take? Transit usually takes less than 7 days coast to coast (we are in California).
What carriers do you use? We only work with premier names in the freight industry, including DHL Domestic Freight, FedEx Freight and Roadway.
I would like to have some peace of mind! All poker tables are completely insured. In the event of damage, a replacement will be shipped within 24 hours.
What happens after I place an order? Upon receiving your order, we will book the proper freight on your behalf. We will then send you your tracking information via email. The freight company will be in contact with you prior to final delivery. They will coordinate with you to schedule the best time for drop off.
Do you ship to Canada, AK/HI, international?
Definitely! Get in touch with us below for a competitive quote.
CPT Poker Table Freight Box
What do I do when the table arrives?
Once your table arrives for final delivery, open and inspect the table WHILE THE DRIVER IS PRESENT.
All tables are insured for shipping damage, but any damage must be accounted for during final delivery, or it will delay (or sometimes negate) the claim. In the event you get a pushy driver who insists on heading off to his next delivery, make sure he marks on the Bill of Lading, “Customer Will Inspect”. This releases you from fault and allows you to inspect after the driver leaves.
What if the table is damaged? In case of damage…No Worries! In the event that your table was damaged in transit, DO NOT ACCEPT THE DELIVERY. Make sure you have the driver mark, “Refused, damaged upon delivery” on the Bill of Lading. Then give us a call and let us know: We’ll take care of it from there. In most cases, we’ll have a replacement table out the door to you within 24 hours.
How often does damage happen? 99% of our customers never run into damage issues. Expect to open, inspect, sign the bill of lading and enjoy your new poker table!
Questions? Four ways to contact us:
CALL US: Toll-free 866-631-7824. M-F, 8:30am-5pm PST.
EMAIL US: 
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VISIT US: Our showroom is in the San Francisco Bay Area!
690 Garcia Ave Ste A Pittsburg, CA 94565
866-631-7824
Mon-Fri 11 – 5PM
Sat – Sun By Appointment
